Please can we politely remind you that it is really important you only come into the practice if invited in for an appointment. Unfortunately, due to Covid social distancing, our waiting room can only safely accommodate a few patients and so we can’t have crowded queues of patients inside at the reception area. We do love to see you, but sadly have to enforce this for the safety of yourselves, our sometimes vulnerable patients, and to keep our staff safe and well so that they can continue to take good care of you.
The good news is, we are increasing our phone lines to accommodate growth and increased patient demand. A new phone system will be installed next week and the additional lines will help to reduce your waiting time to get through to our reception team.
Answers to a lot of queries could be found on our website, if not, submit a non-urgent query through the website and we’ll respond within a few days. Alternatively, for general enquiries, try calling later in the afternoon, phone lines are usually less busy then so we can help you quicker.