Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Out of Hours Service:

Swadlincote Clinic
Civic Way
Swadlincote
DE11 0AE
Tel: 01283 818 000
Monday-Friday, 18:30-22:30
Saturday-Sunday, 09:00-22:30
Derby Urgent Care Centre
Entrance C
London Road Community Hospital
Osmaston, DE1 2GD
Tel: 01332 224 700
Monday-Sunday, 08:00-20:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or get help online now – NHS 111.

NHS 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, contraceptive advice, chronic disease management, cervical smears, travel advice and phlebotomy.

Contact a Nurse

Book an appointment on the phone01283 818 100
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01283 818 100

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Useful Local Information

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

Reach

Reach Domestic Abuse Support Centre is a new service that provides multi services for agencies and victims of Domestic Abuse

Telephone: 01283 212088

Twitter: @ReDomesticAbuse

Website: www.reachdomesticabusesupport.org

SARAC

Sexual Abuse Rape Advice Centre is a charity based in Burton upon Trent offering free independent and one-to-one emotional support, information and advice.

Telephone: 01283 517185

Twitter: @saracburton

Website: www.sarac.org.uk

Good News Family Care

Good News Family Care (Homes) Ltd. (GNFC) is a registered charity providing a safe-haven, for women and children affected by debilitating circumstances such as domestic violence, homelessness or substance abuse.

Telephone: 01298 24761

Facebook: @gnfc.org.uk

Twitter: @GNFamilyCare

Website: www.gnfc.org.uk

Email: mail@gnfc.org.uk

Cross Roads Derbyshire

Established in 1979, Crossroads Derbyshire (previously Glossop Women’s Aid) has been supporting women and children suffering from domestic violence for more than 35 years. They have recently started to support men in an Outreach capacity.

Telephone: 0800 0198 668

Facebook: @highpeak.womensaid

Twitter: @crossroads_hpwa

Website: www.crossroadsderbyshire.org

Email: admin@crossroadsderbyshire.org

Karma Nirvana

Award-winning British charity supporting victims for 25 years.

Telephone: 0800 5999 247

Facebook: @karmanirvanauk

Twitter: @KNFMHBV

Website: www.karmanirvana.org.uk

Email: info@karmanirvana.org.uk

Mankind Initiative

Helping men escape domestic abuse.

Telephone: 01823 334 244

Website: www.mankind.org.uk

Stop Hate UK

Stop Hate UK provide Hate Crime reporting services in your area.

Facebook: @Stop.Hate.UK

Twitter: @stophateuk

Website: www.stophateuk.org

Email: info@stophateuk.org

Derby Women's Centre

Derby Women’s Centre’s mission is to empower women to lead more independent lives. They aim to reduce economic inequality, improve mental well being and facilitate personal development. To do this, they offer support and guidance, signposting, counselling, legal advice and social activities and courses.

Telephone: 01332 341633

Website: www.derby-womenscentre.org.uk

Email: zahraj@derbywomenscentre.co.uk

Safer Derbyshire

Domestic abuse is any threatening behaviour, violence or abuse between adults who are or have been in a relationship, or between family members. It can be psychological, physical, sexual, financial or emotional abuse. You may just want someone to listen, or help to stop your abuser hurting you further.

Telephone: 08000 198 668

Website: www.saferderbyshire.gov.uk

Derby Homes

Derby Homes gives you advice on what to do if you are unable to stay in your home because of domestic abuse.

Telephone:

If you are a woman: 0808 2000 247

If you are a man: 0808 8010 327

If you are in a same-sex relationship: 0800 999 5428

Website: www.derbyhomes.org

Autism

Autism Information and Advice Service, Derbyshire

A brand new service supporting adults living with Autism Spectrum Condition, their families and carers, and professionals, located within Derbyshire County.

For more information, please read the below posters.

Autism Service Information

Autism Information and Advice

Derbyshire Autism Services

Derbyshire Autism Services (charity number 1105525) is a small and very hardworking charity, working right across Derbyshire. They offer information, advice and guidance but above all support to children, young people and adults affected by autism – with or without a diagnosis – and their families.

Telephone: 01773 741 221

Facebook: @DerbyshireAutismServices

Website: www.derbyshireautismservices.org

Email: enquiries@derbyshireautismservices.org

Bereavement

Treetops Hospice Care

Treetops Hospice Care provides nursing care and emotional support for adults and their families in Derbyshire and Nottinghamshire.

Telephone: 0115 949 1264

Facebook: @treetopshospicecare

Twitter: @treetopshospice

Website: www.treetopshospice.org.uk

Email: info@treetopshospice.org.uk

Bereavement Cafe

This is an informal drop in group for anyone who has been touched by bereavement, past or present. They offer social support and a listening ear in a safe, comfortable, informal environment.

This is run on the first and third Tuesday of every month, 13:00-14:30 at the Fire Station, Civic Way, Swadlincote, DE11 0AE.

Delph Massey Telephone: 07580 725 245

Sarah Hanel Telephone: 07580 728 044

Email: delphmassey@nhs.net

Email: sarah.hanel@nhs.net

Derby Sands

Supporting anyone affected by the death of a baby and promoting research to reduce the loss of babies’ lives.

Website: www.derbysands.org.uk

Cruse Bereavement Care

Offering support, advice and information to children, young people and adults when someone dies.

Telephone: 01332 332 098

Wesbite: www.cruse.org.uk

Email: Derby@cruse.org.uk

Carers

Carers Sitting Service

The service helps carers who are looking after a loved one to enable them to have a break from their caring role. They help people to stay in their own homes if they live alone and provide company to those that are lonely.

Telephone: 01773 873581

Website: www.carerssittingservice.co.uk

Email: ​info@carerssittingservice.co.uk

Derby City Council

Carers support information in Derby.

Website: www.derby.gov.uk

Carers in Derbyshire

If you’ve just become a carer, or had an increase in your caring responsibilities, it can be difficult to know where to start when it comes to getting help and support.

Facebook: @carersinderbyshire

Twitter: @CarersinDerbys

Website: www.carersinderbyshire.org.uk

Creative Carers

Creative Carers is for people over 18 who look after someone living in Derby (partner, family, member, friend or relative) informally.

Telephone: 01332 22 77 11

Facebook: @creativecarers

Twitter: @CreativeCarers

Website: www.creative-carers.org

Email: creativecarers@gmail.com

Health Watch Derbyshire

Local and national support services and information for carers in Derbyshire.

Telephone: 01773 880786

Facebook: @HealthwatchDerbyshire

Twitter: @HWDerbyshire

Website: www.healthwatchderbyshire.co.uk

Email: enquiries@healthwatchderbyshire.co.uk

Carers Trust East Midlands

Carers Trust East Midlands Carers Services support over 800 family carers and the people they care for across Derbyshire. They offer a flexible, professional care service to people of all ages with a range of health conditions and disabilities.

Telephone: 0115 9628920

Facebook: @CTEastMidlands

Twitter: @CarersTrustEM

Website: www.carerstrustem.org

Email: hello@carerstrustem.org

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 0808 808 7777

Website: www.carersuk.org

Email: info@carersuk.org

Social Care and Support Guide

The NHS has a wealth of information on the help available from social services and charities, including helplines, needs assessments, advocacy and reporting abuse.

Website: www.nhs.uk

Carers' Breaks and Respite Care

Respite care means taking a break from caring, while the person you care for is looked after by someone else. It lets you take time out to look after yourself and helps stop you becoming exhausted and run down. There are lots of respite care options available.

Website: www.nhs.uk

Care Homes

Moving into a care home is a big decision and it can cost a lot of money. Before choosing a care home for you or someone you know, it’s worth considering all of the options.

Website: www.nhs.uk

Derbyshire Carers Association

Derbyshire Carers Association recognise that the responsibility of caring for someone who cannot manage at home without help often places great physical and emotional strain upon the Carer. Whether you care for someone for a few hours a week or for 24 hours a day, they can offer you a wide range of confidential and independent services, helping you to care.

Telephone: 01663 745500

Facebook: @derbyshirecarers

Twitter: @derbyshirecarer

Wesbite: www.derbyshirecarers.co.uk

Email: highpeak@derbyshirecarers.co.uk

Child Health

Derbyshire Healthcare

This children and young people’s service support individuals and families living across the city of Derby and South Derbyshire. They offer a range of services to support children and young people with their physical and mental health care needs.

Website: www.derbyshirehealthcareft.nhs.uk

Derbyshire Healthcare Support

The 0 – 19 service provides a programme of prevention and early intervention services for children, young people and their families in Derbyshire.

Telephone: 01246 296 023

Mobile: 07825 124 717

Website: www.derbyshirehs.org.uk

Email: dchst.childrensadminteam@nhs.net

The Children's Sleep Charity

The Children’s Sleep Charity is a national, award-winning charity supporting children with sleep issues. Support for families and accredited training for professionals and commercial organisations is provided.

Telephone: 01302 751 416

Facebook: @TheChildrensSleepCharity 

Twitter: @TheSleepCharity

Website: www.thechildrenssleepcharity.org.uk

Email: 

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Community Groups

Derbyshire Connect

Booking line South Derbyshire

Telephone: 01283 219 761 (09:00 to 15:00, Monday to Friday).

Book at least 48 hours in advance of travel.

If you need to use a wheelchair please mention this when booking.

If you are a Derbyshire Gold Card holder you can travel free of charge after 09:30.  Otherwise the fares are £2 for an adult single or £3.80 for an adult return, £1.20 for a child single or £2.40 for child return.

Community Centres

There are lots of community centres across Derby for you to use, including over 20 council-owned centres which are leased to and managed by community groups and organisations.

Website: www.derby.gov.uk

Active Derbyshire

Want to find a club or activity in Derbyshire?

Telephone: 01773 741 915

Facebook: @activederbyshire

Website: www.activederbyshire.org.uk

Email: info@activederbyshire.org.uk

Scouts Derbyshire

Scouts prepare young people with skills for life. They help over 10,900 members right across Derbyshire.

Facebook: @derbyshirescouts

Twitter: @derbyshirescout

Website: www.derbyshirescouts.org

Derby Parks

If you have some spare time, want to meet new people, share your skills or learn new ones you could become one of the many volunteers that help out on our parks.

Telephone: 01332 640789

Facebook: @Derbyparks

Twitter: @derby_parks

Website: www.inderby.org.uk

Email: parks@derby.gov.uk

Walking for Health

Walking for Health offers over 1,800 free, short walks every week.

Website: www.walkingforhealth.org.uk

Meet Up

They are a Derby based social activities group for adults and aim to organise a variety of events that will appeal to a wide range of interests. New members are welcome at all events.

Website: www.meetup.com

Contraception and Family Planning

Association for Post-Natal Illness

Postnatally depressed women may feel unable to go out of their house, and meeting people may cause them a great deal of stress, therefore contact made on the phone or by e-mail can be ideal.

Telephone: 0207 386 0868

Facebook: @associationforpostnatalillness

Twitter: @APNI_PND

Website: www.apni.org

Email: info@apni.org

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

BPAS - British Pregnancy Advisory Service

The BPAS supports reproductive choice by advocating and providing high-quality affordable services for those who wish to prevent an unplanned pregnancy with contraception or end one by abortion.

Telephone: 03457 30 40 30

Telephone (Head Office): 03453 65 50 50

Facebook: @bpas1968

Twitter: @bpas1968

Website: www.bpas.org

Email: info@bpas.org

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Facebook: @BrookCharityYP

Twitter: @BrookCharity

Website: www.brook.org.uk

Derby & District NCT

NCT Derby and District branch is your local parent support network, helping you become the parent you want to be. Our branch is led by volunteers and offer local parents and parents-to-be invaluable support, services and NCT events.

Telephone: 0300 330 0700

Facebook: @nationalchildbirthtrust

Twitter: @NCTcharity

Website: www.nct.org.uk

Email: DerbyAndDistrict@nct.org.uk

Derbyshire LGBT+

One of Derbyshire LGBT+ main aims has always been to provide sexual health advice and services to LGBT+ people in Derby and Derbyshire.

Telephone: 01332 207704

Facebook: @derbyshirelgbt

Twitter: @DerbyshireLGBT

Website: www.derbyshirelgbt.org.uk

Email: info@derbyshirelgbt.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Email: general@fpa.org.uk

Family Planning: Marie Stopes International

Marie Stopes UK is a charity that has been helping women and men across the UK to choose if and when they have children for more than 40 years.

Telephone: 0345 300 8090

Facebook: @MarieStopesUK

Twitter: @MarieStopes

Website: www.mariestopes.org.uk

Infertility Network UK

Infertility Network UK are the UK’s leading infertility support network, and offer information and support to anyone affected by fertility problems.

Telephone: 0800 008 7464

Fax: 01424 731 858

Twitter: @FertilityNUK

Website: www.fertilitynetworkuk.org

LGBT Foundation

This organisation promotes and develops services and activities which work towards real and long-term improvements in the health and quality of life for lesbian, gay, bisexual, transvestite and transsexual people.

Telephone: 0345 330 3030

Facebook: @LGBTFdn

Twitter: @LGBTfdn

Website: lgbt.foundation

Email: info@lgbt.foundation

Maternity Action

Maternity Action is the UK’s leading charity committed to ending inequality and improving the health and well-being of pregnant women, partners and young children.

Telephone: 0808 800 0041

Facebook: @MaternityAction

Twitter: @MaternityAction

Website: www.maternityaction.org.uk

Relate

Relate provide counselling, sex therapy, relationship education and training to support couple and family relationships throughout life. As the UKs largest provider of relationship support, every year they help over 150,000 people of all ages, backgrounds and sexual orientations.

Telephone: 0300 100 1234

Twitter: @Relate_charity

Website: www.relate.org.uk

Sexwise

Sexwise is run by the sexual health charity The Family Planning Association (FPA). It is designed to give you honest advice about contraception, pregnancy, STIs, and pleasure.

Telephone: 020 7608 5240

Facebook: @sxwise

Twitter: @Sxwise

Website: www.sexwise.fpa.org.uk

Email: sexwise@fpa.org.uk

Sexual Advice Association

Sexwise is run by the sexual health charity The Family Planning Association (FPA). It is designed to give you honest advice about contraception, pregnancy, STIs, and pleasure.

Telephone: 0207 486 7262

Website: www.sexualadviceassociation.co.uk

Email: info@sexualadviceassociation.co.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00-20:00.

Telephone: 0300 123 7123

SV2 - Supporting Victims of Sexual Violence

SV2 will support you regardless of when your experience of sexual abuse or violence occurred. We support all genders from any age and offer counselling to both adults and children.

Telephone: 01773 746 115

Facebook: @sv2.org.uk

Twitter: @sv2uk

Website: www.sv2.org.uk

Email: help@sv2.org.uk

Terrence Higgins Trust

Terrence Higgins Trust (THT) is the UK’s leading HIV and sexual health charity. They support people living with HIV and amplify their voices, and help the people using our services to achieve good sexual health.

Telephone: 020 7812 1600

Facebook: @TerrenceHigginsTrust

Twitter: @THTorguk

Website: www.tht.org.uk

University Hospitals of Derby and Burton

Welcome to Maternity. On average, they welcome around 25 new babies into the world every day at the maternity units.

Telephone: 01332 340 131

Facebook: @UHDBTrust

Twitter: @UHDBTrust

Website: www.uhdb.nhs.uk

Your Sexual Health Matters

Your Sexual Health Matters provides free and confidential sexual health and wellbeing services.

Telephone: 0800 328 3383

Facebook: @yshmderbys

Twitter: @yshmderbys

Website: www.yoursexualhealthmatters.org.uk

SH:24

SH:24 provides free and confidential sexual and reproductive health services 24 hours a day.

Text: 07860 041 233

Website: www.sh24.org.uk

Email: sh24.info@nhs.net

Depression, Anxiety & Stress

Clear Fear

Clear Fear is an app developed for teenage mental health charity stem4 by Dr Nihara Krause, Consultant Clinical Psychologist, and uses the evidence-based treatment CBT to focus on learning to reduce the physical responses to threat by learning to breathe, relax and be mindful as well as changing thoughts and behaviours and releasing emotions.

You can personalise the app if you so wish and you will be able to track your progress and notice change.

Website: www.clearfear.co.uk

Calm Harm

Calm Harm is based on the principles of dialectical behaviour therapy (DBT). DBT is a type of talking therapy that’s often effective in people with mood disorders. The app provides tasks that encourage users to distract themselves from urges to self-harm and help manage their “emotional mind” in a more positive way. Please note that the app is an aid to treatment, but doesn’t replace it.

Website: www.nhs.uk

Big White Wall

Join the online mental health community. Accessible any time, anywhere.

Facebook: @bigwhitewall

Twitter: @BigWhiteWall1

Website: www.bigwhitewall.co.uk

Derbyshire Mental Health Forum

Derbyshire Mental Health Forum are a membership organisation that provides support to voluntary sector organisations working to improve the mental health of people in Derbyshire.

Telephone: 01773 599995

Website: www.dmhf.org.uk

Email: info@dmhf.org.uk

Derbyshire Federation for Mental Health

Derbyshire Federation’s aim is to improve mental health and promote independence for clients in Derbyshire.

Telephone: 01629 733915

Facebook: @federationmentalhealth

Website: www.dfmh.co.uk

Email: mainoffice@dfmh.co.uk

Making Space

Depression advice for family and friends. When a partner, family member or friend is living with depression, your support can play an important role in their recovery.

Facebook: @MakingSpaceUK

Twitter: @MakingSpaceUK

Website: www.makingspace.co.uk

Email: enquiries@makingspace.co.uk

Mental Health Foundation

Dedicated to finding and addressing the sources of mental health problems.

Telephone: 020 7803 1100

Facebook: @mentalhealthfoundation

Twitter: @mentalhealth

Website: www.mentalhealth.org.uk

No More Panic

Provides valuable information for sufferers and carers of people with Panic, Anxiety, Phobias and Obsessive Compulsive Disorders (OCD).

Twitter: @nomorepanicuk

Website: www.nomorepanic.co.uk

SANE

Together we can #StopStigma And change mental health for good.

Telephone: 020 3805 1790

Facebook: @charitySANE

Twitter: @CharitySANE

Website: www.sane.org.uk

Email: info@sane.org.uk

Talking Mental Health - Derbyshire

Talking Mental Health Derbyshire offers a range of therapies for people experiencing common psychological difficulties, such as those feeling anxious, low, or depressed.

Telephone: 0300 123 0542

Facebook: @dhcft

Twitter: @derbyshcft

Website: www.derbyshirehealthcareft.nhs.uk

Email: dhcft.talking@nhs.net

Trent PTS

Trent PTS offer many services to support you if you are experiencing: Low Mood, Anxiety and Depression, Stress, Excessive Worry or Difficulties controlling your emotions.

Telephone: 01332 265659

Website: www.trentpts.co.uk

Email: enquiries@trentpts.co.uk

Turning Point

Mental health and wellbeing varies for everyone. So whatever your situation and needs, we can work with you to set and achieve your own goals, manage your mental health and emotions, and develop skills where needed to live a full and rewarding life.

Facebook: @TurningPointSocialEnterprise

Twitter: @TurningPointUK

Website: www.turning-point.co.uk

Derbyshire Mind

Derbyshire Mind, established as a local mental health group in 1967, is an independent local association affiliated to the national charity Mind. As part of the affiliation agreement they maintain a quality management system in order to ensure rigorous standards across the network of Local Mind Associations

Website: www.derbyshiremind.org.uk

Email: enquiries@derbyshiremind.org.uk

Live Life Better Derbyshire

Mental health is an important part of your life and good mental health and wellbeing is directly linked to good physical health.

Telephone: 0800 085 2299

Facebook: @derbyshirepublichealth

Twitter: @DCCPublicHealth

Website: www.livelifebetterderbyshire.org.uk

Email: llbd.info@derbyshire.gov.uk

OCD UK

A recovery focused charity. They provide evidence-based information, advice and support to those affected by Obsessive-Compulsive Disorder.

Telephone: 03332 127 890

Website: www.ocduk.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

More services for young people
Drugs and Alcohol

Narcotics Anonymous

N.A. is a non-profit fellowship or society of men and women for whom drugs had become a major problem. They are recovering addicts who meet regularly to help each other stay clean.

Website: www.ukna.org

Change Grow Live

Derbyshire CGL is a free and confidential drug and alcohol outreach service for young people up to the age of 19.

Telephone: 01773 303646

Facebook: @changegrowlive

Twitter: @changegrowlive

Website: www.changegrowlive.org

Email: derbyshire@cgl.org.uk

Phoenix Futures

Working in partnership with Derbyshire Healthcare Foundation Trust and Aquarius, they provide community support for people with drug and alcohol problems.

Telephone: 0300 7900 265

Facebook: @phoenixfutures

Twitter: @PhoenixFutures1

Website: www.phoenix-futures.org.uk

Safer Derbyshire

This service have commissioned drug and alcohol treatment services for people who need support with their own drug and/or alcohol use.

Telephone: 01246 206514

Website: www.saferderbyshire.gov.uk

Derbyshire Recovery Partnership

Do you, or someone you know, have problems with alcohol or drugs and are finding that this is causing you problems?

Telephone: 01283 817352

Website: www.derbyshirerecoverypartnership.co.uk

Email: info@derbyshirerecoverypartnership.co.uk

Derby Drug and Alcohol Recovery Service

Derby Drug and Alcohol Recovery Service is a consortium drug treatment service delivered by Derbyshire Healthcare NHS Foundation Trust, Phoenix Futures and Aquarius.

Website: www.derbyshirehealthcareft.nhs.uk

Derbyshire Alcohol Advice

Alcohol Advice’s aim is to support individuals to change their drinking or to stop using substances; to reach their own treatment goals and to help build positive lifestyles. They offer support to reduce the harm associated with drug and alcohol use and promote recovery and freedom from dependency.

Website: alcohol-advice.co.uk

Email: daas@daas.uk.com

Derby Substance Misuse Services

On this website you will find information about drug and alcohol support services in Derby, information about what the services offer and how you can get in touch with them if you or someone else needs support for drug and alcohol use.

Telephone: 0300 790 0265

Website: www.derbysubstancemisuseservices.org.uk

Aquarius Derby

In Derby we offer alcohol services and access to drug treatments for adults, and have a large family service to support those affected by someone else’s substance misuse.

Telephone: 0300 790 0265 (option 3)

Website: www.aquarius.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Elderly Care

Active Derbyshire

Strictly No Falling. Falls prevention advice and activities.

Telephone: 01773 768240

Website: www.activederbyshire.org.uk

Email: administration@ageukderbyandderbyshire.org.uk

Alzheimer's Society

Whatever you’re going through, they are here for you. Together, we are united against dementia.

Telephone: 0300 222 11 22

Website: www.alzheimers.org.uk

Hardy Group

The Hardy Group is centred on Derby and its surrounding areas and is a thriving group of people living with dementia, current and past carers who through their own experiences support each other along their journey with dementia.

Website: www.hardygroupdementia.org.uk

Making Space

Making Space understand that our ageing population has very specific needs when it comes to help and care.

Website: www.makingspace.co.uk

Email: enquiries@makingspace.co.uk

Careline

Careline is a registered charity (No. 1068801) which  offers a free telephone befriending service to people living in the Derbyshire Dales and East Staffordshire.

Telephone: 01335 210 353

Website: www.carelinecalling.co.uk

Email: info@carelinecalling.org.uk

The Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They believe in a world where everyone can love later life and they work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Eating Disorders

First Steps

Eating difficulties and disorders don’t just affect the sufferer, they can have wide ranging implications for all those connected to the individual. First Steps believe that support should be available for all those affected including family, carers, parents and that accessing support early can be vital in ensuring an early and sustained recovery.

Telephone: 01332 367571

Website: www.firststepsed.co.uk

Email: info@firststepsderbyshire.co.uk

Maternity

Derby & District National Childbirth Trust

National Childbirth Trust (NCT) Derby and District branch is your local parent support network, helping you become the parent you want to be. Our branch is led by volunteers and offer local parents and parents-to-be invaluable support, services and NCT events.

Telephone: 0300 330 0700

Facebook: @nationalchildbirthtrust

Twitter: @NCTcharity

Website: www.nct.org.uk

Email: DerbyAndDistrict@nct.org.uk

Maternity Action

Maternity Action is the UK’s leading charity committed to ending inequality and improving the health and well-being of pregnant women, partners and young children.

Telephone: 0808 800 0041

Facebook: @MaternityAction

Twitter: @MaternityAction

Website: www.maternityaction.org.uk

Association for Post-Natal Illness

Postnatally depressed women may feel unable to go out of their house, and meeting people may cause them a great deal of stress, therefore contact made on the phone or by e-mail can be ideal.

Telephone: 0207 386 0868

Facebook: @associationforpostnatalillness

Twitter: @APNI_PND

Website: www.apni.org

Email: info@apni.org

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Mental Health

SANE

Together we can #StopStigma and change mental health for good.

Telephone: 020 3805 1790

Facebook: @charitySANE

Twitter: @CharitySANE

Website: www.sane.org.uk

Email: info@sane.org.uk

Erewash Mental Health Association Ltd

Anyone, anywhere, at any time can suffer from mental ill health. No-one is immune!

Telephone: 01159 308947

Website: www.touchwoodcentre.org.uk

Email: enquiries@touchwoodcentre.org.uk

Turning Point

Mental health and wellbeing varies for everyone. So whatever your situation and needs, we can work with you to set and achieve your own goals, manage your mental health and emotions, and develop skills where needed to live a full and rewarding life.

They support people with a range of mental health and emotional conditions, dual diagnosis and other complex needs to recover and live independently.

Facebook: @TurningPointSocialEnterprise

Twitter: @TurningPointUK

Website: www.turning-point.co.uk

The Derbyshire Federation for Mental Health

Derbyshire Federation’s aim is to improve mental health and promote independence for clients in Derbyshire.

Telephone: 01629 733915

Facebook: @federationmentalhealth

Website: www.dfmh.co.uk

Email: mainoffice@dfmh.co.uk

Derbyshire Mind

Derbyshire Mind, established as a local mental health group in 1967, is an independent local association affiliated to the national charity Mind. As part of the affiliation agreement they maintain a quality management system in order to ensure rigorous standards across the network of Local Mind Associations

Telephone: 01332 623732

Facebook: @DerbyshireMind

Website: www.derbyshiremind.org.uk

Email: enquiries@derbyshiremind.org.uk

Mental Health Foundation

Dedicated to finding and addressing the sources of mental health problems.

Telephone: 020 7803 1100

Facebook: @mentalhealthfoundation

Twitter: @mentalhealth

Website: www.mentalhealth.org.uk

OCD UK

A recovery focused charity. They provide evidence-based information, advice and support to those affected by Obsessive-Compulsive Disorder.

Telephone: 03332 127 890

Facebook: @OCDUK

Twitter: @OCDUK

Website: www.ocduk.org

Rethink Mental Illness

This services goal is a better life for everyone affected by mental illness.

Telephone: 0121 522 7007

Facebook: @RethinkCharity

Twitter: @Rethink_

Website: www.rethink.org

Email: info@rethink.org

Derbyshire Mental Health Forum

Derbyshire Mental Health Forum are a membership organisation that provides support to voluntary sector organisations working to improve the mental health of people in Derbyshire.

Telephone: 01773 599995

Website: www.dmhf.org.uk

Email: info@dmhf.org.uk

Physiotherapy

Greystone Physiotherapy

Greystone’s expert team will provide the most up to date, clinically effective treatment.

Telephone: 01283 224669

Website: www.greystonephysiotherapy.co.uk

Email: info@greystonephysiotherapy.co.uk

Safeguarding

Derbyshire County Council

Do you believe that a child is in danger.

Telephone: 01629 533190

Website: www.derbyshire.gov.uk

Derby City Council

Safeguarding Adults

Website: www.derby.gov.uk

Derbyshire County Council

Are you, or someone you know, a vulnerable adult who’s at risk and needs help?

Website: www.derbyshire.gov.uk

Derbyshire Safeguarding Children Board

They provide important safeguarding information for the public, children, young people, parents, carers, school staff and other professionals.

Telephone: 01629 533190

Website: www.derbyshirescb.org.uk

Email: derbyshire.scb@derbyshire.gov.uk

Derby City Council

Safeguarding Children

Website: www.derby.gov.uk

Sexual Health

Derbyshire LGBT+

One of Derbyshire LGBT+ main aims has always been to provide sexual health advice and services to LGBT+ people in Derby and Derbyshire.

Telephone: 01332 207 704

Facebook: @derbyshireLGBT

Twitter: @DerbyshireLGBT

Website: www.derbyshirelgbt.org.uk

Email: info@derbyshirelgbt.org.uk

Sexual health services at Swadlincote Health Centre

Sexual health services provided by the NHS are free to UK residents. Please use the contact details below to arrange an appointment.

Telephone: 0800 328 3383

Website: www.yoursexualhealthmatters.org.uk

SV2 - Supporting Victims of Sexual Violence

SV2 will support you regardless of when your experience of sexual abuse or violence occurred. We support all genders from any age and offer counselling to both adults and children.

Telephone: 01773 746 115

Facebook: @sv2.org.uk

Twitter: @sv2uk

Website: www.sv2.org.uk

Email: help@sv2.org.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00-20:00.

Telephone: 0300 123 7123

Specialist Children & Family Services

Starting Point

How, when and why you should complete a Starting Point request for support form.

Telephone: 01629 533190

Website: www.derbyshire.gov.uk

Speech Therapy

Speech Derby

Speech and language therapy service is provided by Derbyshire Community Health Services NHS Foundation Trust. We cover Derby City and Derbyshire County for Adults. We cover Derby City and the southern half of Derbyshire County for Children.

Telephone: 01773 525079

Website: www.speech.derbys.nhs.uk

Email: dchst.sltheadoffice@nhs.net

Stop Smoking

Live Life Better Derbyshire

Live Life Better Derbyshire provides support to smokers aged 12 and over living in Derbyshire.

Telephone: 0800 085 2299 or 01629 538 200

Facebook: @derbyshirepublichealth

Twitter: @DCCPublicHealth

Website: www.livelifebetterderbyshire.org.uk

Email: llbd.info@derbyshire.gov.uk

Live Well Derby

With Live Wells Derby’s support and free stop smoking medicine, finding your Will Power to succeed is within your reach.

Telephone: 01332 641 254

Facebook: @livewellderby

Twitter: @LivewellDerby

Website: www.livewellderby.co.uk

Email: livewell@derby.gov.uk

Quit with help

Everyone has a different reason for quitting, for more advice, support and information, please visit the below website.

Website: www.quitwithhelp.co.uk

Veterans

Veterans Gateway

Veterans Gateway put veterans and their families in touch with the organisations best placed to help with the information, advice and support they need – from healthcare and housing to employ-ability, finances, personal relationships and more.

Telephone: 0808 802 1212

Text: 81212

Facebook: @veteransgateway

Twitter: @VeteransGateway

Website: www.veteransgateway.org.uk

SSAFA the Armed Forces Charity

SSAFA help veterans and service personnel, and their families, in the local community and they rely on public donations to continue their work. Our commitment is to provide support with experienced, non-judgemental and friendly advice, as well as a variety of practical services which cover a range of social, family and financial issues.

Telephone: 01773 828 116

Facebook: @SSAFADerbyshire

Twitter: @SSAFADerbyshire

Website: www.ssafa.org.uk

Email: derbyshire.branch@ssafa.org.uk

Weight Management

Derbyshire Community Health Services

Delivered in collaboration with Derby Teaching Hospitals NHS Foundation Trust and Live Life Better Derbyshire, the Tier 3 Weight Management Service offers a weight management programme to support adults with severe and complex obesity to lose weight.

Telephone: 01246 515166

Facebook: @dchstrust

Twitter: @DCHStrust

Website: www.dchs.nhs.uk

Email:dchst.swm@nhs.net

Live Life Better Derbyshire

At Live Life Better Derbyshire they provide support, help and advice for you to successfully lose weight, and keep it off, for good.

Telephone: 0800 085 2299 or 01629 538 200

Facebook: @derbyshirepublichealth

Twitter: @DCCPublicHealth

Website: www.livelifebetterderbyshire.org.uk

Email: llbd.info@derbyshire.gov.uk

Livewell - Lose Weight

Shed pounds sensibly whilst improving your eating and exercise habits. Our three dedicated programmes –Lose Weight for men and women, Active Supporters for men run with DCFC and Liveability for adults with learning disabilities – are designed to support your specific needs in a warm and welcoming environment.

Telephone: 01332 641 254

Facebook: @livewellderby

Twitter: @LivewellDerby

Website: www.livewellderby.co.uk

Overeaters Anonymous

Overeaters Anonymous provides insight into problems of eating compulsively, strength to deal with it, and a very real hope that there is a solution.

Telephone: 07798 587 802

Website: www.oagb.org.uk

Email: general@oagb.org.uk

NHS Good Food Guide

Information on a healthy diet and ways to make it work for you.

NHS Good Food Guide

NHS Why Be Active?

Even a little bit of exercise will make you feel better about yourself, boost your confidence and cut your risk of developing a serious illness.

NHS Why Be Active?

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

WW

Meetings, Online or a little bit of both. They’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Derbyshire Dales Sport & Health Activities

This service’s aim is to provide a broad range of opportunities for people living and working in the Derbyshire Dales to become more active, improve health and wellbeing, and improve quality of life.

Facebook: @derbyshiredales

Twitter: @derbyshiredales

Website: www.derbyshiredales.gov.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

View more local pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?