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Home Visits

If a home visit is required, please make your request between 8.30am and 10.30am. Details will be then given to the duty doctor, who will then contact you by telephone.

Please do not request a home visit unless you or the patient are too ill to come to the practice. Remember, a doctor can see five patients at the surgery in the time it takes to attend one home visit. Please use the service responsibly.

In the event of a life threatening emergency, such as severe chest pain, extreme shortness of breath or collapse dial 999 to call an ambulance immediately.

Opening Times

Heartwood Medical Practice is open every weekday 7.30am-6.30pm to make appointments, order and collect prescriptions and make enquiries.  However telephone lines are open 8am-6.30pm every weekday.

We now offer extended GP surgery hours by offering appointments from 7.30am (with certain clinicians), Monday to Friday.  Please note, 7.30am - 8am clinics incorporate extended hours as requested by the patient survey.



Monday7.30am- 6.30pm
Tuesday7.30am- 6.30pm
Wednesday7.30am- 6.30pm
Thursday7.30am- 6.30pm
Friday7.30am- 6.30pm
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