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Home Visits

If a home visit is required, please make your request between 8.30am and 10.30am. Details will be then given to the duty doctor, who will then contact you by telephone.

Please do not request a home visit unless you or the patient are too ill to come to the practice. Remember, a doctor can see five patients at the surgery in the time it takes to attend one home visit. Please use the service responsibly.

In the event of a life threatening emergency, such as severe chest pain, extreme shortness of breath or collapse dial 999 to call an ambulance immediately.

Home Visits

Home visits are available on request for patients who are housebound because of illness or disability.

home_visitIf possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Visit Recommended:

  • Terminally ill
  • A truly bedbound patient in whom travel to the surgery by car would cause a deterioration in their medical condition

Visit Not Recommended:

In most of the following cases a home visit would not be an appropriate use of a doctors time.

  • Common symptoms of childhood (fevers, cold, cough, earache, headache, diarrhoea/vomiting and most cases of abdominal pain). These patients are usually well enough to travel by car.  It is not necessarily harmful to take a child with a fever outside.  These children may not be fit to travel by bus or walk, but car transport may be available from friends, relatives or taxi firms.  It is not a doctors responsibility to arrange such transport.
  • Adults with common problems (cough, sore throat, influenza, back pain and abdominal pains).  These patients are also readily transportable to the surgery.  Common problems in the elderly (such as mobility problems, joint pain and general malaise) would also best be treated by consultation in the surgery.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website