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Noticeboard

Home Visits

If a home visit is required, please make your request between 8.30am and 10.30am. Details will be then given to the duty doctor, who will then contact you by telephone.

Please do not request a home visit unless you or the patient are too ill to come to the practice. Remember, a doctor can see five patients at the surgery in the time it takes to attend one home visit. Please use the service responsibly.

In the event of a life threatening emergency, such as severe chest pain, extreme shortness of breath or collapse dial 999 to call an ambulance immediately.

Repeat Prescriptions

If you are on regular medication you can order your monthly medicines in several ways:

  1. Online - Use SystmOnline to order your repeat medication.  To use this system you must complete registration forms in the practice to acquire a username and password.  Please come into the surgery and speak to one of the receptionists who will be able to help you.
  2. Medicines orderline (MOLS) 0115 855 0260. Ordering your repeat prescription by a quick and simple telephone call. You will be speaking to a dedicated person who will have time to answer any queries you may have about your repeat prescription. They will discuss your medication requirements and are able to alert you if a medication review is needed.

We are unable to take repeat prescription requests over the telephone or in writing.

When Will My Prescription be Ready?

Prescriptions will be ready for collection in 2 working days.  Please request repeat prescriptions well in advance of public holidays eg Bank Holidays, Christmas and New Year etc.  The time allowed to process prescriptions is in accordance with BMA and pharmaceutical authority guidance.

Request received

Script Ready By

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

Hospital Prescriptions

The surgery is unable to process "blue" prescriptions.  These must be obtained from the hospital that issued the prescription.  

 
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