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Noticeboard

Home Visits

If a home visit is required, please make your request between 8.30am and 10.30am. Details will be then given to the duty doctor, who will then contact you by telephone.

Please do not request a home visit unless you or the patient are too ill to come to the practice. Remember, a doctor can see five patients at the surgery in the time it takes to attend one home visit. Please use the service responsibly.

In the event of a life threatening emergency, such as severe chest pain, extreme shortness of breath or collapse dial 999 to call an ambulance immediately.

Latest News

Flu Vaccinations Available

Why have your flu vaccination at YOUR GP Surgery?

  • We offer a setting where we can check your medical records and make sure you get the most suitable vaccine
  • We offer a fast, efficient and friendly flu clinic service with your local surgery team (and we really enjoy our flu clinic sessions, as we get to see lots of our lovely patients in a short space of time)
  • We can ensure continuity of care for our patients and carers (we know you already)

Flu vaccinations have been ordered for all eligible patients registered with us and we can only return limited numbers that go unused. Any excess is wastage on funds and vaccines.

Please book your appointment ASAP to receive your vaccination with us, YOUR local GP surgery, we have brought your vaccine and want to protect you!

Macmillan Coffee Morning Friday 27th September 9am-12 noon

Please join us on Friday 27th September 9am - 12 noon to support our annual coffee morning to raise money for Macmillan Cancer Support. 

Heartwood Medical Practice is Currently Taking On New Patients

Please go the New Patients page to pre-register.

We are now keeping registered patients who move outside our practice boundary. However we must inform any patient requesting to remain at the Practice that our GP's are unable to visit out of area patients. Patients who are registered out of area would need either to visit a walk in centre or register as a temporary resident in their area.

Volunteers Needed for Gardening Project

If you have an hour or two to spare and are a keen gardener, or would like to learn, please help us with our gardening project at Stanton Manor Care Home, Piddocks Road, Stanton.

We are looking for keen gardeners to help us create a productive vegetable plot to help supply residents with fresh vegetables all year round.

Please either contact Shani on 01283 818100 or speak to Elaine Grief on reception for further information.

It is a proven fact that gardening helps promote a healthy life and can improve many illnesses and long term conditions.

Electronic Prescriptions

From September 2019, the practice will no longer be issuing paper prescriptions for repeat medications. Repeat prescriptions will all be sent electronically to your chosen chemist. The aim of this is to improve medical safety and to make things easier for patients.

Bereavement Cafe

A new bereavement café has been set up locally. This is an informal drop in group for anyone who has been touched by bereavement, past or present. They offer social support and a listening ear in a safe, comfortable, informal environment. This is run on the first and third Tuesday of every month 1.00-2.30pm at the Fire Station, Civic Way, Swadlincote, DE11 0AE. For more information contact Delph Massey on 07580 725245 or email delphmassey@nhs.net or Sarah Hanel on 07580 728044 or email sarah.hanel@nhs.net

Practice Appointment System

Anyone requiring medical advice or an urgent appointment will be assessed on the telephone by a member of the clinical team.  You will not be able to book an appointment directly with a member of admin staff, either on the telephone or at the reception desk.  It is important you are able to provide any relevant medical information when requested to allow us to correctly prioritise and assess all cases.

WE WILL NO LONGER BE OFFERING A SIT AND WAIT SERVICE.

This system will help you access the right medical help by the most appropriate person.  If it is determined an appointment is necessary the clinician will be able to arrange for you to attend the surgery that day.

Overall the changes to the system should allow for improved access for those needing urgent medical advice. 

Please note you will be able to book routine appointments up to four weeks in advance.

Coil and Implant Service 

For your information, we now offer a coil and implant service at the practice.  If you are interested in this long acting contraceptive service please book a 10 minute appointment with Dr Muogbo for coils and Dr Somarajan for implants.

Access to Medical Records

We currently offer the facility for ordering your repeat prescriptions & viewing allergies & adverse reactions online. This is via TPP SystmOne using our website www.heartwoodmedicalpractice.co.uk. If you do not already have a username and password for this system you will need to register for them either using our website or by calling into the practice to register in person.

 

Heartwood Medical Practice confirm that all systems are in place to allow patients to access booking appointments, ordering repeat prescriptions & view allergies and adverse reactions online.

 

We have been working closely with our clinical software providers to develop appropriate systems for patients to request online access to their detailed coded records using a method that is secure and safeguards the best interests of the patient. For any more information on this please contact the Practice Manager.

Named Accountable GP

New guidance has stated that we are now required to provide all our patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.

 

The named accountable GP will have overall responsibility for the care and support that our surgery provides to you but this does not prevent you from seeing any GP in the practice as you currently do.

 

You do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please contact us on 01283 818100 or at heartwood.medical@nhs.net.

Bugs Lifeline

Jaimee Coombes is setting up “Bugs Lifeline “ in memory of her 10 month old daughter Liberty, who died suddenly on 23rd August 2017. Eventually the cause of death was put down to Sudden Unexpected Death Syndrome .

 

The aims of Bugs lifeline are to deliver emergency awareness courses to families which will cover:

Cardiopulmonary resuscitation

AED training

Choking

Febrile convulsions

Raise awareness of SIDS & SUDS

 

Training will be delivered by certified first aid trainers who are kindly giving up their own time for Bugs Lifeline. CVS have been a help to Jaimee, they have applied for funding to purchase five monitors which detect when a child stops breathing.

Bugs Lifeline Leaflet

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