New Joint Practice Manager
We would like to welcome Michelle Hurley, who will be working alongside Shani as our new joint practice manager. Shani will be cutting down her hours and working the first half of the week and Michelle will be working the other half of the week.
Heartwood Medical Practice is Currently Taking On New Patients
Please go the New Patients page to pre-register.
We are now keeping registered patients who move outside our practice boundary. However we must inform any patient requesting to remain at the Practice that our GP's are unable to visit out of area patients. Patients who are registered out of area would need either to visit a walk in centre or register as a temporary resident in their area.
Volunteers Needed for Gardening Project
If you have an hour or two to spare and are a keen gardener, or would like to learn, please help us with our gardening project at Stanton Manor Care Home, Piddocks Road, Stanton.
We are looking for keen gardeners to help us create a productive vegetable plot to help supply residents with fresh vegetables all year round.
Please either contact Shani on 01283 818100 or speak to Elaine Grief on reception for further information.
It is a proven fact that gardening helps promote a healthy life and can improve many illnesses and long term conditions.
From September 2019, the practice will no longer be issuing paper prescriptions for repeat medications. Repeat prescriptions will all be sent electronically to your chosen chemist. The aim of this is to improve medical safety and to make things easier for patients.
A new bereavement café has been set up locally. This is an informal drop in group for anyone who has been touched by bereavement, past or present. They offer social support and a listening ear in a safe, comfortable, informal environment. This is run on the first and third Tuesday of every month 1.00-2.30pm at the Fire Station, Civic Way, Swadlincote, DE11 0AE. For more information contact Delph Massey on 07580 725245 or email email@example.com or Sarah Hanel on 07580 728044 or email firstname.lastname@example.org
Practice Appointment System
Anyone requiring medical advice or an urgent appointment will be assessed on the telephone by a member of the clinical team. You will not be able to book an appointment directly with a member of admin staff, either on the telephone or at the reception desk. It is important you are able to provide any relevant medical information when requested to allow us to correctly prioritise and assess all cases.
WE WILL NO LONGER BE OFFERING A SIT AND WAIT SERVICE.
This system will help you access the right medical help by the most appropriate person. If it is determined an appointment is necessary the clinician will be able to arrange for you to attend the surgery that day.
Overall the changes to the system should allow for improved access for those needing urgent medical advice.
Please note you will be able to book routine appointments up to four weeks in advance.
In the Pink
Coil and Implant Service
For your information, we now offer a coil and implant service at the practice. If you are interested in this long acting contraceptive service please book a 10 minute appointment with Dr Muogbo for coils and Dr Somarajan for implants.
Access to Medical Records
We currently offer the facility for ordering your repeat prescriptions & viewing allergies & adverse reactions online. This is via TPP SystmOne using our website www.heartwoodmedicalpractice.co.uk. If you do not already have a username and password for this system you will need to register for them either using our website or by calling into the practice to register in person.
Heartwood Medical Practice confirm that all systems are in place to allow patients to access booking appointments, ordering repeat prescriptions & view allergies and adverse reactions online.
We have been working closely with our clinical software providers to develop appropriate systems for patients to request online access to their detailed coded records using a method that is secure and safeguards the best interests of the patient. For any more information on this please contact the Practice Manager.
Named Accountable GP
New guidance has stated that we are now required to provide all our patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.
The named accountable GP will have overall responsibility for the care and support that our surgery provides to you but this does not prevent you from seeing any GP in the practice as you currently do.
You do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please contact us on 01283 818100 or at email@example.com.
Jaimee Coombes is setting up “Bugs Lifeline “ in memory of her 10 month old daughter Liberty, who died suddenly on 23rd August 2017. Eventually the cause of death was put down to Sudden Unexpected Death Syndrome .
The aims of Bugs lifeline are to deliver emergency awareness courses to families which will cover:
Raise awareness of SIDS & SUDS
Training will be delivered by certified first aid trainers who are kindly giving up their own time for Bugs Lifeline. CVS have been a help to Jaimee, they have applied for funding to purchase five monitors which detect when a child stops breathing.
Bugs Lifeline Leaflet